FAQ

I'm under 18, do I need permission to purchase grillz?

  • No, there is no age limit for grillz. 

What types of jewelry do you carry?

  • We carry many types of jewelry, this includes grillz, earrings, chains, pendants, rings. 

    How do I determine my ring size?

    • We would have to measure your size utilizing a measuring tool. Please bring in your ring so we can provide a accurate measurement

    Can you resize a ring?

    • We can resize your ring. 

    What is the quality of the diamond in this ring?

    • We do not appraise or assess the diamond quality of your ring. We will only assess and appraise the diamond quality for any rings purchased from us. 

    Can you repair or restore my jewelry?

    • We would have to look at the damages before we can determine the likelihood of repairing and restoring your jewelry

    How should I care for my jewelry?

    • First, we would have to know what jewelry you want to care for. Please send us more detailed information including material and gems which were utilized.

    Can you customize a piece of jewelry for me

    • We can customize jewelry for you. Please provide us with more details on design and materials you would like to utilize.

    What are your warranty and return policies?

    • Warranties - All golds are fully guaranteed based on their purity. If you have any issues, you can bring it in and we can gold test for you. All diamonds are guaranteed. If you have any issues, you can bring it in and we can diamond test for you. 
    • Return Policy: Please review over the refund policy 

    https://www.jewelrydogusa.com/policies/refund-policy

    Do you have any special promotions or discounts currently available?

    • This will be determined based on season and time of the year

    What time do you open? 

    • Monday: 10 am - 8 pm
    • Tuesday:10 am - 8 pm
    • Wednesday: 10 am - 8 pm
    • Thursday: 10 am - 8 pm
    • Friday: 10 am - 8 pm
    • Saturday: 10 am - 8 pm
    • Sunday: 12:00 pm - 6:00 pm

    Can I get same day for hand-setting grillz?

    • No we cannot. Unfortunately, hand setting takes between 1-2 weeks as our setters need time to set your diamonds

    How much is a grill with Diamonds?

    • There are many styles for diamond grill. Unfortunately, you would have to pick out the style for accurate pricing. 

    If you have missing tooth and if you have a loose tooth can you still get a grill or a bar.

    • For missing tooth, you can get a grill. However, there will be a surcharge for an missing tooth or gaps. 

    How much for this si diamonds

    • There are many styles for diamond grill. Unfortunately, you would have to pick out the style for accurate pricing. 

      How can I purchase your products?

      • We have an online store as well as a physical retail location. The location for our store is: 
      239 Sharpstown Center M126
      Houston TX 77036

      How much for 6 top 6 bottom 14k gold

      • This will depend on the price of gold and other things. Please utilize our website at to see an accurate pricing.

      Do you do same day service

      • Yes, we do in store same day service. You will have to come into our store, pay, and mold your teeth before 1:00 PM. After processing your order, we will complete your product between 7:00PM and 8:00 PM. If any earlier, we will give you a call.