10K Yellow Gold Diamond Star Earring

Gender: Unisex
Gold Purity:  10K
Diamond Color: G/H
Diamond Clarity: SI
Diamond Cut: Round

This policy is in regards to jewelry that does not include grillz. 

Custom Products Policy: This policy is specifically for personalized jewelry products. 

  • If you decide to cancel the order before the product begins manufacturing, then we will provide a full refund. 
  • Once we start the manufacturing process, you will not be able to cancel or return your product. However, some items may be accepted for partial store credit. Please contact us for any inquiries on returning a custom piece.

Non-Custom Order: These pieces are resold products. 

If you decide to cancel the order before the product is shipped, you will receive a full refund 

  • Once we ship your product, you have 7 days to return the product for a full refund. The items must be in new condition. The items will be subject to inspection. Return shipment is up to you. After 7 days, if you want to return it, there is a 15% restocking fee. If there is a defect on our end then we guarantee a full refund. 
  • Currently, we are only accepting online orders to shipping addresses within the United States. 
  • Domestic Shipping Options:
    • USPS First Class Mail (Free): 3-5 Business Days
    • UPS Ground: 2 Business Days
    • UPS Next Day Air: 1 Business Day
  • Package will receive an email with a tracking number after it is shipped. 
    • To ensure safety and secure delivery, orders will only be accepted if the shipping and billing address match and will not be shipped to P.O. boxes.
    • Orders that are returned back to us will be shipped back at the customer's expense. 
    • Orders will be processed and shipped within two business days. We do not ship out on weekends. If you ordered a mold kit, your first shipment will include a prepaid return label. Attach that label to your package containing your mold, and drop off your package at your nearest UPS location. After receiving your mold, your custom grillz will be shipped out within 3-5 business days.
    • It will be the buyer's responsibility to issue claims for lost, damaged, or stolen goods.
    • When your mold is shipped, please keep your tracking information.

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